This morning we released two new features as "Alpha" features. We are looking for brave customers to try them out, with the understanding that these features may not be entirely ready for primetime. So, if you are a little bit tech-savvy and not afraid of working with us on problems, here's what we've got:

 

1) Subdomain email addresses. You can use your troop subdomain in your mailing lists - instead of sending emails to somelist-mytroop@trooptrack.com, you would send them to somelist@mytroop.trooptrack.email.

 

Not only does this make your email addresses easier to remember, there are a number of technical benefits as well. By using subdomains, we are able to improve the speed and reliability of our email service, as well as handling attachments better.

 

It also paves the way for cool features down the road, like true conversations, more flexible mailing lists, and better tools for resolving email issues.

 

If you want to try this feature out, please ask your account owner or someone with "Manage Troop Settings" privileges to submit a help desk ticket requesting access to subdomain emails.

 

2) Fancy public web site. It's hard to explain, so just check it out here: https://demo.trooptrack.com. If you turn this setting on for your main public page your existing web site will be displayed using the same layout as the demo site above.

This layout looks nice but it has limits. You can't have long scrolling pages or go more than 3 pages deep in your menus. It also won't work well if you have more than 4 or 5 main pages. But... if you like the look and your content is concise enough, it's a nice way to make a very modern looking web site for your unit.

 

This feature may require you to have some simple HTML skills. If you want to try this feature out, please ask your account owner or someone with "Manage Troop Settings" privileges to submit a help desk ticket requesting access to the marketing site feature.

 

I hope you find these new features as exciting as we do!

 

~ Dave

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Several improvements to the Meeting Schedule feature and a number of bug fixes just went live. Here they are, in no particular order:

 

1) Only active leaders will appear in custom leader reports

2) Only active scouts will appear in the upgrade/downgrade ranks features (BSA only)

3) In some cases monthly meeting schedules were generating events on the wrong day. This is fixed.

4) You can now set reminders when you create a meeting schedule

5) You can now use mailing lists when you create a meeting schedule

6) You can now set the event type when you create a meeting schedule

7) You can now remove events when you create a meeting schedule

8) We tried using a native datepicker for meeting schedules, but this doesn't work in all browsers, so we added a datepicker for browsers that don't support the native datepicker.

 

That's all folks. Have a great day!

 

~ Dave

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Earlier today I posted that we were going to release the new "Service Stars" feature for American Heritage Girls Troops tomorrow.

I was totally fibbing. It just went live! Go to Achieve -> Manage Service Stars to try it out.

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Good morning!

 

First off, thanks to everyone who has tried the new Meeting Schedule feature. We experimented with a new datepicker on that feature and many of you have reported that it doesn't work on Safari. We are working on a fix and will incorporate your feedback into Meeting Schedules soon.

 

This morning we are releasing a few fixes and a new feature:

 

1) You can now "close" a money account. Closed money accounts cannot have new transactions added or be used for event payments. If you close an account accidentally you can reopen it. To close an account, go to Manage -> Money Accounts and click the "Actions" drop down for the account you want to close.

 

2) The BSA permission slip was using a font that was too large for phone numbers and dates to fit in the form. This has been fixed.

 

3) We no longer show Scout through First Class on the drop down list for applying merit badges to ranks.

 

That's it! Have a great day!

 

~ Dave

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We are releasing a major new feature and several bug fixes this morning:

 

1) We were previously showing the BSA Permission Slip feature to Scouts Australia groups and some other non-BSA groups. This wasn't helpful and we've disabled it until we can get our hands on official permission slips for these groups.

 

2) Spencer has added a new privilege that allows you to separate the ability to purchase awards from the ability to record progress on achievements. This new privilege is now needed to mark awards purchased, presented, etc. and to purchase awards through TroopTrack if that feature is supported for your group. This privilege was automatically added to anyone in your group who currently holds the update achievements privilege, so if you don't want to restrict anyone you don't need to do anything.

 

3) We rolled out a new "Meeting Schedules" feature. This is a new tool for planning recurring meetings like troop meetings, committee meetings, etc. You can try it out by going to Plan -> Meeting Schedules. It is available to anyone with the Manage Events privilege.

 

Currently you can still create recurring meetings the old way, but we plan to remove that feature in a week or two if there are no major snags with the Meeting Schedules feature. I think you will find the Meeting Schedules feature to be much easier to use than the old recurring meetings capabilities.

 

Have a great day!

 

~ Dave

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Have you ever tried to make a poster, slideshow, presentation, or something else with your TroopTrack photo albums and found yourself frustrated with the difficulty of finding and downloading photos to your computer so that you could edit them?

 

We already know the answer for many of you because we've gotten about a zillion help desk tickets along these lines over the past year.

 

Today we are extremely excited to announce the release of TroopTrack Photo Sync. Photo Sync is a desktop application that allows you to download all your TroopTrack photo albums to your computer. Here's a quick feature list:

 

- Runs on OS X and Windows.

- You can download all your photos at once or select specific albums or photos to download

- It even works for users who are involved with multiple troops

 

The best part of this announcement is that Photo Sync is free open source software. There is absolutely no charge for it, and if you have the right nerd skills you can download it and change it to suit your own needs. And if you add a feature you think others would like, you can submit it as a pull request and we may include it in the product.

 

See some screenshots and download TroopTrack Photo Sync today!

 

http://trooptrack.github.io/trooptrack-photo-sync/

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We are releasing a large number of bug fixes and enhancements this morning based on your help desk submissions. In no particular order, here's what is going live this morning:

1) A bug causing pages to print with the URL of all links displayed has been fixed.

2) Troops now have the option of setting their publicly viewable calendar to be an agenda view rather than a month view (go to Manage -> Settings -> Edit Settings and click on the TroopTrack Settings tab).

3) The public calendar now includes a left menu so that visitors can navigate back to your web pages.

4) The award books now include links to the requirements of each award displayed.

5) The pages for displaying the generic rank and merit badge requirements were not working as a result of the subdomain changes we made. You probably didn't notice this because the pages for displaying the requirements for a specific youth were working fine. This is now fixed.

6) Some of you complained that the Google Translate widget was confusing people on pages where there was little content because it would show up near the top of the page. We have changed the page layout so that it is at the bottom no matter what.

7) The advancement overview now sorts achievements and groups them by completed, started, and unstarted.

8) Troops that do not renew their TroopTrack subscriptions will lose their subdomains after 60 days. This does not apply to Trail Life USA troops.

That's it! All of these changes will by live by approximately 8:30 AM Central Time.

Have a great day!

~ Dave

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We released a lot of changes this morning and one of them is a major change. Here's the rundown of this morning's release:

MAJOR CHANGE: Subdomains are now mandatory whenever you are using TroopTrack. That sounds kind of ominous, but it is going to be very helpful in lots of ways.

We introduced support for subdomains in TroopTack several years ago and it has been very popular. In case you don't know, a subdomain allows you to have a url that is specific to your unit, such as troop-31-weatherford.trooptrack.com.

Last year we added support for using one login to access multiple units (i.e. a pack and a troop, or a BSA troop and an AHG troop, etc). This has also been well-recieved, but these two features have resulted in some complexity and caused some problems that we don't like. The two biggest problems were:

- Subdomains don't actually determine which troop you are accessing. You can go to troop-demo.trooptrack.com for example, and if you are logged in it will still show you data for your troop. We think this is confusing.

- If you click a link in an email, such as to RSVP for an event it will sometimes result in a "Not Found" error. This happens if you are using our multi-troop feature and you are currently looking at a unit that is not the unit the link is for.

Fixing these problems has been high on our list because they were preventing us from adding other features we are excited about, like allowing users to RSVP to events without logging in.

Here's how we fixed it:

All interaction with your unit will happen via the subdomain. If you go to trooptrack.com and log in, it will redirect you to the subdomain of your unit if you belong to only one unit. If you belong to more than one unit, it will ask you to choose a unit and then will redirect you to the subdomain of the unit you choose.

We also updated all emails with links in them to include the subdomain in the links.

We also released a ton of minor fixes, but I'm going to post them separately because this post is already a novella.

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We announced a major change in the previous post this morning. This post will detail all the minor changes that went with it.

 

1) People who visit your web site (via the subdomain) but are not logged in or are not a member of your unit will no longer see the "Plan", "Manage", "Communicate", "Achieve", and "Share" menu or any other actions that are reserved for members of your unit.

 

2) On the event details page, it listed a count of everyone who has RSVP'd by member type (youth, adult, guest, etc) and then added them all together and called it "Total Guests". Many of you found this confusing so we have changed it to just "Total".

 

3) There was an irritating scrollbar on the view for adding new transactions to money accounts. We've removed it.

 

4) We have updated our mailing address. We are now at 220 Fort Worth Highway #600, Weatherford TX 76086.

 

5) For troops using the "LDS Scouting" setting the patrols page was supposed to display an image for each patrol, but instead it was showing the URL of the image. This is fixed.

 

6) For certain settings of events, we were not showing who was invited on the event details page. We now show who is invited for all events regardless of settings.

 

7) The patrols page uses a concept called "caching" very heavily in order to make it perform well. We fixed a minor bug in the caching.

 

8) We have added support for generic unit types so that anyone can use TroopTrack to manage their youth group, even if we don't offer support directly.

 

Phew. Have a great day!

 

~ Dave

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We are always working on the small bugs and feature requests you send us, but we also spend some time working on the big picture stuff. Ever wonder what that includes? Here's a quick rundown of some of the things in various stages of development at TroopTrack.

1) Public events. Sell tickets to your pancake breakfast or regional camp to the general public online.

2) Support for subdomains in emails. When this goes live, you will be able to send emails to everyone@pack31.trooptrack.mail, etc. This is a big change that will enable lots of cool features we can't do without it.

3) A comprehensive user guide that is integrated with the platform. How would you like a link that shows you a list of all user guide pages related to the page you are on? We think that would help a lot.

4) Search engine optimization for your troop web pages

Other stuff that is high on the list:

1) A workflow for parents to report progress on awards
2) Completely redesigning the way AHG service stars get calculated
3) A "low-profile" header that uses less vertical space

I hope you find this list exciting. Have a great day!

~ Dave

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This morning we released an important change to the way web pages are accessed. In the past, web pages have included the word "comatose" in them. This was because TroopTrack web pages were originally based on a product called Comatose. It's a stupid name for a product, and maybe that's why it was eventually abandoned by its creators! When they abandoned Comatose, we re-wrote web pages ourselves, but the word "comatose" remained in our web page URLs. Many of you have complained about this because it's confusing. After all, who wants to read a "comatose page"?

 

Well, no more. From now on, web pages will have very normal urls, like this:

 

https://troop-demo.trooptrack.com/share/pages/2253

 

No more comatose!

 

But wait! What if people have bookmarked one of our pages? Won't this break those bookmarks?

 

NOPE!

 

We've done this in a backward compatible way so that old links with the word comatose in them will still work, like this one:

 

https://troop-demo.trooptrack.com/share/comatose_pages/2253

 

We've had a ton of tickets asking for this change, so we hope you're pleased with this change.

 

REMINDER: Our office (and our helpdesk) will be CLOSED tomorrow at 3:00 CT and all day Saturday while we move to our new office location.

 

Have a great day!

 

~ Dave

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It feels like it's been a long time since we had a release. Five days between releases is a bit too long for my taste. This morning we are pushing a change that is very important to AHG Troops, along with a few other features.

1) AHG troops can now designate a unit as a "Pi/Pa" unit. You can then put your Pioneers AND Patriots in this unit. There is no need to set a level for this unit - just go to Manage -> Units and click "New Unit" to create it. On the form there is a new field for designating the unit as a Pi/Pa unit. Just check that.

You are now also able to manage a girl's level directly from her profile. There is a new level field below the unit field.

We also added a feature to allow you to promote all the Pioneers to Patriots at once. You will find this link on the Pi/Pa unit under Manage -> Units.

2) Sometimes customers sign up with long troop numbers and this was making the header menu look bad. We've adjusted the header menu so that if you have a long troop number we deal with it more gracefully.

3) We added the ability for users to edit any comments they leave when they RSVP for an event.

4) We've added the ability for leaders to hide any comments made when members RSVP for an event.

5) We have also fixed a bug preventing the "Promote" feature from working in the "Unassigned" patrol/den/unit.

Have a great day!

~ Dave

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This evening we released a number of bug fixes:

1) Sea Scout Ships will now be able to see BSA ranks and merit badges imported via TurboNET

2) TurboNET will now import Sea Scout Ranks

3) Scouts imported via TurboNET will import to the 2015 ranks rather than the 2016 ranks. You will need to upgrade ranks after importing.

4) Member of Ships will still be able to work on BSA ranks and merit badges if they want to - just click the "Still Scouting" button on the user profile.

5) The "quick switcher" on user profiles was intended to let you stay on the achievement tab of profiles, but change to other members, but it wasn't. This is fixed.

6) The AHG Connect importer was assigning the wrong level to girls. This has been fixed.

7) The AHG Connect importer was including inactive users. This has been fixed.

Not bug fixes, but we also launched support for Exploring Posts as a BETA program and we officially ended the Sea Scouts BETA program. It is now a live program.

Have a great weekend!

 

~ Dave

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We introduced support for subdomains in TroopTack several years ago and it has been very popular. In case you don't know, a subdomain allows you to have a url that is specific to your unit, such as troop-31-weatherford.trooptrack.com.

Last year we added support for using one login to access multiple units (i.e. a pack and a troop, or a BSA troop and an AHG troop, etc). This has also been well-recieved, but these two features have resulted in some complexity and caused some problems that we don't like. The two biggest problems are:

- Subdomains don't actually determine which troop you are accessing. You can go to troop-demo.trooptrack.com for example, and if you are logged in it will still show you data for your troop. We think this is confusing.

- If you click a link in an email, such as to RSVP for an event it will sometimes result in a "Not Found" error. This happens if you are using our multi-troop feature and you are currently looking at a unit that is not the unit the link is for.

Fixing these problems is high on our list because they are preventing us from adding other features we are excited about, like allowing users to RSVP to events without logging in.

Here's how we are going to fix it:

All interaction with your unit after February 1st will happen via the subdomain. If you go to trooptrack.com and log in, it will redirect you to the subdomain of your unit if you belong to only one unit. If you belong to more than one unit, it will ask you to choose a unit and then will redirect you to the subdomain of the unit you choose.

We think you will like this change and so will we. It will simplify a lot of code on our side that was a bit problematic and it will make it a lot easier to share links to pages in TroopTrack with multi-troop users.

There's just one small problem...

Not all of you have valid subdomains set up. We are going to contact each troop with subdomains that aren't quite right in the next few weeks and help get them fixed before we release this change. In the meantime, you can do us a favor by going to Manage -> Settings -> Edit Unit Settings and then clicking on the TroopTrack Settings tab. If you don't have a subdomain at all, please add one. If you do have one and it's not valid you will get an error message when you try to save. If you go to that page and you are able to save, then you are prepared for the change and you won't need to do anything else.

IMPORTANT NOTE: Trail Life Troops don't need to sweat about this. Your subdomains are all valid already.

Have a great day!

~ Dave

 

 

 

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We are doing some server maintenance this morning. You may experience problems from 9:10 am CT to about 9:30 am CT. Sorry!

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